Support

Open SwipeVault, go to Settings and tap "Restore Purchases". Make sure you're signed in with the same Apple Account you used for the original purchase. Your Premium content will be restored automatically.

Try these steps: (1) Go to Settings in the app and tap "Restore Purchases". (2) Make sure you're connected to the internet. (3) Check that you're signed in with the correct Apple Account. (4) Restart the app. If the issue persists, contact us at the email address below.

No. SwipeVault works completely offline. An internet connection is only used to make or restore an in-app purchase through the App Store and, if you use iCloud, to sync your progress between your devices.

Yes. SwipeVault runs on iPhone and iPad. If you're signed in to iCloud with the same Apple Account on both, your progress, Daily streak and best scores stay in sync. You can turn iCloud sync off in the app's Settings.

Each level awards 1 to 3 stars. You get 1 star for completing the level, 2 stars for completing it within par (the lowest possible number of swipes), and 3 stars for doing that without using a hint or undo.

Every day there is a new puzzle, the same for all players. Complete it to build your streak. A new Daily Vault starts at midnight, your local time. Premium players can also replay previous days from the archive.

A streak freeze saves your Daily streak when you miss a day. You earn one for every 7 days in a row, and you can hold up to 2.

On your Home Screen, touch and hold an empty spot, tap "Edit" and then "Add Widget", and choose SwipeVault. On the Lock Screen, touch and hold it, tap "Customize" and add SwipeVault in the widget area. The widget shows your streak and whether today's Daily Vault is still waiting.

Stop pads halt your slide, arrow pads turn you in their direction, teleporters send you out of their twin, coloured doors stay shut until you pick up the key of the same colour, and one-way gates only let you through in the direction of their arrows. The first time you meet a new tile, a short tip explains it.

In Time Attack you clear as many vaults as you can in three minutes; free players get one run per day, Premium is unlimited. In Perfect Run you replay a pack you have fully finished from level 1, within par and without hitting a hazard. Undo and hints are off, and one mistake ends the run.

SwipeVault is available in English, Dutch, French, German, Spanish, Portuguese and Japanese. The app follows your device language; you can also pick a language for SwipeVault alone in the iOS Settings app under Apps > SwipeVault > Language.

Yes. SwipeVault includes 6 colour themes: Midnight and Emerald are free, and Crimson, Sunset, Arctic and Amethyst come with Premium. Go to Settings to switch themes. You can also customize the emoji used for the bandit, keys, vault and hazards.

Go to Settings and tap "Reset All Progress". This clears your stars, streaks and best scores on this device and in iCloud. Your Premium purchase is not affected and can always be restored through the App Store.

No. SwipeVault does not collect any personal data. There are no analytics, no tracking, no ads and no accounts. Your progress is stored on your device and, if you use iCloud, in your own iCloud account. Read our full Privacy Policy for details.